Privacy Policy

This Privacy Policy describes how RoofCo ILM collects, uses, and shares personal information of users of our website, RoofCoILM.com. Please read this policy carefully.

1. Information We Collect

We collect information about you in a range of ways:

  • Information You Give Us. We collect your name, contact information (phone number, email address), and project details when you request a quote or contact us through our website or by phone.
  • Information We Get From Others. We may get information about you from third parties, such as social media platforms if you interact with our social media pages.
  • Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our website, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our website, pages you viewed, how long you spent on a page, access times, and information about your use of and actions on our website.
  • Cookies. We may log information using “cookies, ” small data files stored on your browser by our website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. Persistent cookies can be removed or disabled by following your Internet browser help file directions.

2. Use of Personal Information

We use your personal information as follows:

  • To operate, maintain, and improve our website, products, and services.
  • To respond to comments and questions and provide customer service.
  • To send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
  • To link or combine user information with other personal information.
  • To provide you with roofing service quotes and estimates.
  • To process transactions and fulfill orders.

3. Sharing of Personal Information

We may share your personal information as follows:

  • Third Parties. We may share your information with third-party vendors, consultants, and other service providers who work for us and need access to your information to carry out their work for us. Examples include payment processors and customer service providers.
  • Compliance with Laws. We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.
  • Business Transfers. We may transfer your information to a successor entity upon a merger, consolidation, or other corporate reorganization in which RoofCo ILM participates or to a purchaser or acquirer of all or substantially all of RoofCo ILM’s assets.
  • With Your Consent. We may share information with your consent or at your direction.

4. Security of Personal Information

We take reasonable measures to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Choices Regarding Your Information

You have several choices regarding the use of your information:

  • Opt-Out. You may opt out of receiving promotional emails from RoofCo ILM by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.
  • Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website.

6. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our files as soon as possible.

7. Changes to This Privacy Policy

RoofCo ILM may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the website to stay informed about our information practices and the ways you can help protect your privacy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at 910-995-5603 or through the contact form on our website.

9. Governing Law

This Privacy Policy and the privacy practices of RoofCo ILM will be subject exclusively to the laws of the State of North Carolina within the United States. We make no representation that this Privacy Policy and such practices comply with the laws of any other state or country. If you are accessing our website from outside of the United States, you are responsible for ensuring compliance with all local laws.